IPX Connector Upgrade

 

This new system, co-created with Estron, provides a lightweight, IP67 certified sweat-proof, durable connection between cable and connector, allowing for easy swapping between different cable types.

The cost for the upgrade is $200. The cables are $100 each. 

For the FASTEST TURNAROUND possible, please make sure to follow the steps below:

  1. Fill out the form below with as much detail as possible.

  2. “Add to cart” and “checkout to receive your service order number.

  3. Print the confirmation email and include with your repairs. If not included, there may be a delay in your service.

  4. It is the customer's responsibility to cover the shipping of repairs to Ultimate Ears.

  5. Please be aware that customs, duties, and fees may apply and are the responsibility of the buyer.

Ship your monitors to the address below so we can get started on servicing and upgrading your IEMs.

The upgrade and service work takes only 7-10  business days (subject to change depending on workload) and we offer UPS Ground, Next Day Air and International shipping for you to choose from, each at a different cost.

For the FASTEST TURNAROUND possible - make sure to include this form when you send in your monitors and that you pay extra for expedited shipping for Next Day Air if you are in the US. 

**Please note that a signature is required on all shipments and we don't deliver to PO Boxes.

Address to where you ship your IEMs is below:

Ultimate Ears

Attn: Ultimate Ears Repair Dept.

3 Jenner, Suite #180

Irvine, Ca, 92618

New - Upgrade to SWITCH with your IPX Upgrade.   Please click below to learn more about the Ultimate Ears SWITCH Product. 

  UE SWITCH 

If you are upgrading to SWITCH, you will get your original faceplates back, modified for SWITCH, but don't forget to add additional Faceplates to your cart. Once added, the 3 Pack will be free!

3 SWITCH Faceplates

$0.00
1
You design it

Design your custom in-ears to fit your style.

2
We make it

To your exact specifications.

3
Fastest Turnaround Time*

Ultimate Ears has the fastest turnaround time in the Industry with an average of 7-10 business days. *Subject to change.

IPX Connector Upgrade

Upgrade and service work takes only 7-10 business days and we offer UPS Ground, Next Day Air and International shipping for you to choose from each at a different cost.

For the FASTEST TURNAROUND possible - make sure to include this form when you send in your monitors and that you pay extra for expedited shipping for Next Day Air if you are in the US. 

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