UE SWITCH Upgrade
New UE SWITCH system allows you to easily switch between multiple custom-designed faceplates, providing limitless options for visual customization. Upgrade now!
LIMITED TIME OFFER: Upgrade your UE IEM's to the SWITCH mechanism and receive a FREE THREE PACK of UE SWITCH Faceplates! Once both the UPGRADE and THREE PACK ACCESSORY have been added to cart, you will receive a $199 promotional discount.
Click here to configure your 3 Pack of SWITCH faceplates.
For the FASTEST TURNAROUND possible, please make sure to follow the steps below:
Fill out the form below with as much detail as possible.
“Add to cart” and “checkout” to receive your service order number.
Print the confirmation email and include with your repairs. If not included, there may be a delay in your service.
It is the customer's responsibility to cover the shipping of repairs to Ultimate Ears.
Please be aware that customs, duties, and fees may apply and are the responsibility of the buyer.
Ship your monitors to the address below so we can get started on servicing and upgrading your IEMs.
The upgrade and service work takes only 7-10 business days (subject to change depending on workload) and we offer UPS Ground, Next Day Air and International shipping for you to choose from, each at a different cost.
For the FASTEST TURNAROUND possible - make sure to include this form when you send in your monitors and that you pay extra for expedited shipping for Next Day Air if you are in the US.
**Please note that a signature is required on all shipments and we don't deliver to PO Boxes.
Address to where you ship your IEMs is below:
Attn: Ultimate Ears Repair Dept.
3 Jenner, Suite #180
Irvine, Ca, 92618
You design it
Design your custom in-ears to fit your style.
We make it
To your exact specifications.
Fastest Turnaround Time*
Ultimate Ears has the fastest turnaround time in the Industry with an average of 7-10 business days. *Subject to change.