Service - IEM Repair

Time for a tune up? Let us test, clean and repair your monitors for a simple flat rate. 

For Fit Adjustments, please click this link and follow our Fit Form instructions for better service.

Please note: We no longer service the UE 4 or UE 10 models. Please contact us for more information about upgrading to our current standing lineup.

For the FASTEST TURNAROUND possible, please make sure to follow the steps below:

Services and Upgrades take only 10  business days and we offer Ground, Next Day Air and International shipping for you to choose from, each at a different cost.

1. Fill out the form below with as much detail as possible.

2. “Add to cart” and “checkout” to receive your service order number.

3. Print the confirmation email and include with your repairs. If not included, there may be a delay in your service.

4. It is the customer's responsibility to cover the shipping of repairs to Ultimate Ears.

5. Please be aware that customs, duties, and fees may apply and are the responsibility of the customer.

Ship your monitors to the address below. Signature is required on all shipments and there are no deliveries to PO Boxes.

Ultimate Ears

Attn: Ultimate Ears Repair Dept.

3 Jenner, Suite #180

Irvine, Ca, 92618